Shipping Policy
At OLIV, every order is prepared with care to ensure a smooth and reliable delivery experience.
Processing Time
Orders are processed within 1 business day. Orders placed after 5 PM or on weekends/holidays will be processed the next business day.
Delivery Time
Standard delivery across Egypt takes approximately:
• 2–3 business days
Delivery times are estimates and may vary based on location, courier availability, and external conditions.
Shipping Fees
Shipping fees are calculated at checkout based on your location.
Free-shipping promotions may be applied when available.
Order Updates
Once your order has been dispatched, you will receive a confirmation message with delivery details.
Address Accuracy
Please ensure that your shipping address and contact information are entered correctly. OLIV is not responsible for delays or failed deliveries caused by incomplete or incorrect information.
Delivery Issues
If your order arrives damaged or you encounter any delivery issue, contact us within 48 hours so we may assist you.